1. Products & Materials

I just received my order and the hardware has some scratches. Is this used?

No, we only sell new products. There are a couple reasons why and they are all normal.

  1. We QC your graphic on the hardware we ship it with. This means we actually set your display up and check to make sure everything is hunky-dory.
  2. When we ship your order, things can shift around while in transit.